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Northeastern introduces new NUPD Feedback System, CCE Office serves as Reporting Station

In an effort to facilitate dialogue and enhance policing on campus, the Northeastern University Police Department, in partnership with the NUPD Community Advisory Board, has created a new feedback system designed to make information and the flow of communication more accessible for community members. 

The system will streamline the process for submitting complaints, recommendations, compliments, and questions, which the police say has been historically piecemeal. The new approach will also enable the department to fine tune its training and policing procedures in response to the information it receives.

The department and the NUPD Community Advisory Board have set up different reporting stations at several key offices throughout the Boston campus. Faculty and staff at those offices have been trained to shepherd students, faculty, staff, and community members through the reporting process.

Those offices include: the Office for University Equity and Compliance; the John D. O’Bryant African American Institute; the Office of Student Conduct and Conflict Resolution; the Office of City and Community Engagement; the Asian American Center; and the office of Northeastern’s We Care Support Network, part of the Division of Student Affairs.

People wishing to provide feedback can also do so directly, via a form on the NUPD website.

Read the full News@Northeastern article.